Signoff Duration Not Calculating Correctly
(Doc ID 1550792.1)
Last updated on AUGUST 06, 2020
Applies to:Oracle Agile Product Collaboration - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to view any signoff duration on activities or changes they all show as 0 even if the approver is in awaiting to approve status for weeks or months.
The issue can be reproduced at will with the following steps:
1. Log into Web Client.
2. Go to any activity or change order | workflow tab.
3. See that all the signoff durations show as 0 no matter how long they have been awaiting to approve or have approved longer then a day.
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In this Document