OCA Applet Denies Login With Message "The Root Element Is Required In A Well-formed Document" (Doc ID 1551393.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

OCA applet denies login with below message.

ERROR

org.xml.sax.SAXParseException: The root element is required in a well-formed document.

Workaround

Stop WebLogic, clean cache & tmp directories, start WebLogic.

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In this Document

Symptoms

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