How to Resolve the EAI_JS Connection Error

(Doc ID 1551889.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 15-Oct-2014.
Checked for relevance on 15-Mar-2016.
Checked for relevance on 16-Aug-2017.

Goal

Once a day, on every create account, add service, or purchase deal actions, there were JS errors at cm.pinlog. To workaround this error, the user had to stop and start eaj_js.

And, the user had configured EAI to not publish events in cm/pin.conf:
- fm_publish enable_publish 0

Errors in cm.pinlog:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms