Receipt Write Off Batch Fails With Invalid Account from Financial System (Doc ID 1552110.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.3.1 and later
Information in this document applies to any platform.

Symptoms

Retail Invoice Matching (ReIM) ReceiptWriteOff batch fails with invalid account from financial system.

 
Steps to Reproduce:

1. Choose a shipment which qualifies for writeoff.
2. Set the location as dynamic.
3. Location segment is set to null in IM_GL_CROSS_REF table.
4. Make sure that IM_DYNAMIC_SEGMENT_LOC has a valid value for the location of the shipment from step 1.
5. Run the receipt write off batch.
6. Batch fails with error: "An error occurred while attempting to write off receipts".
 

Cause

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