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Unable To Execute load_config -h Command (Doc ID 1552119.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


One user has installed Billing and Revenue Management (BRM) 7.5 Patch Set (PS) 4 on /home/pin1 and Elastic Charging Engine (ECE) + Pricing Design Center (PDC) on /app/ecebrm.

After installing the PS4, the user is not able to execute few utilities like load_config from /app/ecebrm instance, error message is as below :

[ecebrm@<hostname> bin]$ pwd
You have new mail in /var/spool/mail/ecebrm
[ecebrm@<hostname> bin]$ /home/pin1/opt/portal/7.5/bin/load_config -h
/home/pin1/opt/portal/7.5/bin/load_config: error while loading shared libraries: cannot open shared object file: No such file or directory


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