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Agile Application Server Fails to Start Up with Error "Authentication for User Superadmin Denied" Due to Connection Failure to Agile Database (Doc ID 1552411.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 09-Jun-2015***


When attempting to start agile server, the following error occurs in Agile Application Server log.

Authentication for user superadmin denied

Below error can be seen in agile.log when Agile Application is attempting to connect to Agile Database
com.agile.util.exception.LoginException: ORA-01017: invalid username/password; logon denied

The issue can be reproduced at will with the following steps:
1. Start Agile service


 Agile database password has been changed


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