Agile Application Server Fails to Start Up with Error "Authentication for User Superadmin Denied" Due to Connection Failure to Agile Database (Doc ID 1552411.1)

Last updated on NOVEMBER 20, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 to 9.3.1.2 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 09-Jun-2015***

Symptoms

When attempting to start agile server, the following error occurs in Agile Application Server log.

ERROR
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Authentication for user superadmin denied


Below error can be seen in agile.log when Agile Application is attempting to connect to Agile Database
com.agile.util.exception.LoginException: ORA-01017: invalid username/password; logon denied


STEPS
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The issue can be reproduced at will with the following steps:
1. Start Agile service

Changes

 Agile database password has been changed

Cause

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