My Oracle Support Banner

Documaker Server Rules Processor (RP) Request For Information To Support (Doc ID 1552979.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Documaker - Version 11.3 to 12.1.0
Information in this document applies to any platform.
Documaker Server, Rules Processor, Batch Processing, Forms, Sections, Triggers, Subforms, BDF, GRP, FOR, FAP, LOG, Fonts, INI


 The purpose of this document is to provide a comprehensive list of questions to ask when investigating a Documaker Server, Rules Processor, and Batch

Processing Service Request.


This applies to Documaker Server 11.3 - 12.2, on Windows.

Some of these questions below might already be answered in the Service Request. Please answer any of the questions that apply to the issue being reported. The more information we receive from the start will ensure a faster more precise turnaround.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.