Oracle Agile Java Client Not Loading Correctly (Doc ID 1553348.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Unable to login to Java Client with below error in the detail:

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://qa-plmapp-932.abc.net:80/JavaClient/wls/ext.jnlp
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCachedFile(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadExtensionsHelper(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadExtensions(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Cause

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