Node Manager Fails to Start When Launching the start_primavera.bat - <I/O error while closing socket connection>

(Doc ID 1554114.1)

Last updated on MARCH 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.3 version, P6 Web EPPM

When attempting to launch start_primavera.bat,
the following error occurs.

ERROR
-----------------------
<I/O error while closing socket connection>
java.net.SocketException: socket write error: Connection reset by peer.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch 'start_primavera.bat'.
2. Observe error in Node Manager console window.

Cause

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