Eligibility Bug Related To Char Effective Dates (Doc ID 1554191.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Eligibility Bug Related to Char Effective Dates

Detailed Description:

• Calc Rule X has an eligibility: If Prem Char TC Class = HV, apply rule. Otherwise, do not apply rule.
• The bill segment period we are billing is 1/1/2012 – 1/15/2012
• The premise has this characteristic:
• Effective Date 1/1/2012, TC Class = HV

When we bill, the Eligibility Rule is not picking up the Prem Char; thus, skipping the Calc Rule. If we change the Prem Char’s effective date to 12/31/2011, the Eligibility Rule picks it up an applies the Calc Rule.

Cause

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