Eligibility Bug Related To Char Effective Dates
Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Eligibility Bug Related to Char Effective Dates
• Calc Rule X has an eligibility: If Prem Char TC Class = HV, apply rule. Otherwise, do not apply rule.
• The bill segment period we are billing is 1/1/2012 – 1/15/2012
• The premise has this characteristic:
• Effective Date 1/1/2012, TC Class = HV
When we bill, the Eligibility Rule is not picking up the Prem Char; thus, skipping the Calc Rule. If we change the Prem Char’s effective date to 12/31/2011, the Eligibility Rule picks it up an applies the Calc Rule.
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