Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Eligibility Bug Related to Char Effective Dates
• Calc Rule X has an eligibility: If Prem Char TC Class = HV, apply rule. Otherwise, do not apply rule.
• The bill segment period we are billing is 1/1/2012 – 1/15/2012
• The premise has this characteristic:
• Effective Date 1/1/2012, TC Class = HV
When we bill, the Eligibility Rule is not picking up the Prem Char; thus, skipping the Calc Rule. If we change the Prem Char’s effective date to 12/31/2011, the Eligibility Rule picks it up an applies the Calc Rule.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms