Site Assets Do Not Display in BCC Site Administration and Logs Contain Error: java.lang.NullPointerException at atg.web.viewmapping.SyntheticPropertyUtils.getItemDescriptor

(Doc ID 1554857.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle Commerce Merchandising - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

In the BCC, when viewing a site asset, a blank display is shown in the right hand pane where the site details would be expected to be displayed. For example:

 

An error is also reported in the logs:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms