"Event Causes Multiple Promotion Components More Than Allowed" Error Received When Approving Hierarchy Level Promotion

(Doc ID 1555103.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle Retail Price Management - Version 13.1.6 and later
Information in this document applies to any platform.


When attempting to approve a hierarchy level promotion in Retail Price Management (RPM), the following error occurs:


Steps to Reproduce:

  1. Set the system option MAX_OVRLP_PROM_COMP_DETAIL to 4.
  2. Log in to RPM.
  3. Navigate to Promotions > Create Promotions and create a simple promotion at Parent Item having 5 colors /Zone level (zone part of primary zone group), starting on [vdate +1] to [vdate+30].
  4. Create a  parent/diff level promotion for 4 colors, 6 pricing zone groups effective [vdate+5] to [vdate+30].
  5. Enter a new promotion at Parent/Zone, Zone NOT part of primary zone group, from [vdate+6] to [vdate+20].
  6. Notice that the promotion fails with the conflict:  event_causes_multiple_promotion_components_more_than_allowed 



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms