Problem Upgrading OSM Patch
Last updated on JUNE 27, 2013
Applies to:Oracle Communications Order and Service Management - Version 7.0.1 and later
Information in this document applies to any platform.
Customer has a problem updating OSM 7.0.1 Patch 18 to OSM 7.0.1 Patch 18.1. The installation program did not upgrade the DB schema, instead it was insisting that the correct version was already installed. Fact is, that the DB schema was on level 18.104.22.168.482 (for Patch 18) . The solution was to backup the installation directory ($HOME/OSM) and install in a new empty directory ($HOME/OSM_2)- after that the installation program did upgrade the DB schema.
Is this a known problem? which entries in the installation directory can cause this behavior?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms