Custom Attribute Validation Error Updating Connection's CA; "Single-value CA may not have more than one value."

(Doc ID 1557152.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1

The following CA validation error is thrown when attempting to update a connection's Broadband Service Category Custom Attribute from "MPLS" to "Ethernet" on the Connection Design > Properties > Custom Attributes tab.  The behavior occurs for specific connections.

Error Text

 

Error Displayed in GUI



Process Steps

1. Inventory Management

2. Connection Design

3. Query for an open the specific connection's Connection Design

4. Click the Properties link

5. Click the Custom Attributes tab

6. Change the Broadband Service Category CA from "MPLS" to "Ethernet"



Business Impact

The problem is intermittent and prevents the completion of customer activity for connections that receive the CA validation error.

Cause

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