In ReIM, Supplier Site Not Populating When Processing an EDI Invoice Rejection (Doc ID 1557165.1)

Last updated on JUNE 29, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.1.1 and later
Information in this document applies to any platform.
Checked for relevance on November 10th, 2014.
Checked for relevance on June 29, 2016

Goal

After EDI invoice upload generates an invalid invoice based on a supplier error, the user is unable to correct and/or select the appropriate supplier site.  Only the supplier parent field is available.
 

Steps to Reproduce:
The following are two scenarios that illustrate the same issue (supplier site not populating).  Note on Supplier: Supplier Parent 10 has two supplier sites 13 and 12.

Scenario 1 - Invalid supplier number found on invoice uploaded via EDI file (supplier entered had nothing to do with supplier family)
  1. Create RMS PO for supplier 13.
  2. Load invoice file with same PO - item - qty and total cost; however, enter supplier 14 instead.
  3. Run EDI upload batch and receive appropriate validation error (supplier is different than the purchase order).
  4. Go into Document Entry - EDI Maintenance - select invoice with error.
  5. From supplier dropdown, you must choose supplier parent - therefore 10 (which is the only one that is set up in the SUPPLIER_OPTIONS table).
      RESULT: Was able to process invoice; however, the supplier site field is blank and is NOT EDITABLE (cannot select appropriate site).

Scenario 2 - Invalid supplier number found on invoice uploaded via EDI file (supplier site selected has the same supplier parent)
  1. Create RMS PO for supplier 13.
  2. Load ReIM EDI supplier invoice with invalid supplier site 12 (instead of 13).
  3. Run EDI upload batch - receive appropriate error of invalid supplier.
  4. Go into Document Entry - EDI Maintenance - select invoice with error.
  5. User cannot understand issue since it is the same supplier parent that appears in the drop down of the supplier field.
  6. User reselects the supplier parent that is already there (not understanding what is going on) and sees now an invalid item message.
  7. User selects the item (same one) from the drop down list and all seems fine; however, the supplier site is still empty.
      ISSUE: Since the supplier site is not available for selection, the user cannot select the appropriate supplier site.
 

Solution

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