My Oracle Support Banner

[Diagnostic Logs And Data Gathering] Oracle Endeca Information Discovery > Endeca Server (Doc ID 1557615.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Endeca Information Discovery Studio - Version 2.1.0 to 3.0.0 [Release 2.x to 3.x]
Oracle Endeca Server - Version 7.4.0 to 7.5.1 [Release 7.x]
Information in this document applies to any platform.

Purpose

The purpose of this document is to provide information on useful diagnostic logs and data to collect for the Endeca Server component that is included in the following Endeca products:

Oracle Endeca Information Discovery Studio
Oracle Endeca Server

Having these logs and data available upfront when filing SRs in My Oracle Support (MOS) will help reduce the troubleshooting/resolution time of SRs.

While collecting these log and configuration files, don't be shy to open them up. They may contain additional information that will allow you to resolve the issue yourself !

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Details
 OEID and Endeca Server (2.1.x-2.2.x)
 OEID Studio (2.3.x-2.4.x) and Endeca Server (7.4.x)
 OEID Studio 3.x and Endeca Server 7.5.x
 
Increasing Standard Out/Err Verbosity for Dgraph
 Unexpected Dgraph Process Termination
 Request/Query Log Format
 How to Obtain Previous Versions of Endeca Server Software
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.