[Diagnostic Logs And Data Gathering] Oracle Endeca Information Discovery > Endeca Server
(Doc ID 1557615.1)
Last updated on FEBRUARY 18, 2020
Applies to:
Oracle Endeca Information Discovery Studio - Version 2.1.0 to 3.0.0 [Release 2.x to 3.x] Oracle Endeca Server - Version 7.4.0 to 7.5.1 [Release 7.x] Information in this document applies to any platform.
Purpose
The purpose of this document is to provide information on useful diagnostic logs and data to collect for the Endeca Server component that is included in the following Endeca products:
Oracle Endeca Information Discovery Studio Oracle Endeca Server
Having these logs and data available upfront when filing SRs in My Oracle Support (MOS) will help reduce the troubleshooting/resolution time of SRs.
While collecting these log and configuration files, don't be shy to open them up. They may contain additional information that will allow you to resolve the issue yourself !
Details
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!