Service Request Search For PSR Orders Showing Wrong Information in the Customer Tab (Doc ID 1557687.1)

Last updated on MAY 30, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Problem Description:
==============

Service Request Search results window for PSR showing wrong Customer data in the Customer Tab.

Sample screen shot of the problem:

 

Cause

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