Service Request Search For PSR Orders Showing Wrong Information in the Customer Tab
Last updated on MAY 30, 2013
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Service Request Search results window for PSR showing wrong Customer data in the Customer Tab.
Sample screen shot of the problem:
Wrong information presented to users.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms