IM Upgrader Fails While Attempting to Remove Duplicate Content (Doc ID 1558069.1)

Last updated on MAY 13, 2016

Applies to:

Oracle Knowledge - Version 8.5.1 and later
Information in this document applies to any platform.
Please consult with the documenation guide for the release you are upgrading.
When running this part of the upgrader with an input file, the input file should be updated with some records cleaned up and there may still be some problem articles remaining.
If the output file of duplicate content is the same each time, it could be that the upgrader is not reading the input file. Please check the command and location of the file.

Symptoms

Error 1 - Could not find the Channel's document ID prefixd for this record:

 [ERROR]: java.lang.Exception: Could not find the 
Channel's document ID prefix for this record: 0807701f97e2a10139e02a52cc0035ca 
java.lang.Exception: Could not find the Channel's document ID prefix for this 
record: 0807701f97e2a10139e02a52cc0035ca at 
com.inquira.infomanager.preupgrade.duplicates.delete.RemoveDuplicateContentTexts.deleteAction(RemoveDuplicateContentTexts.java:204) at 
com.inquira.infomanager.preupgrade.duplicates.delete.RemoveDuplicateContentTexts.performDeleteAction(RemoveDuplicateContentTexts.java:88)

 

Error 2 - Can not delete all of the reported content text:

[29 Apr 2015 12:14:03,725] - [ERROR]: java.lang.Exception: Cannot delete all of the reported content texts with matching DocumentID, ContentID, Locale, Major and Minor versions! Please select at least one record to keep in the system that meets the criteria.java.lang.Exception: Cannot delete all of the reported content texts with matching DocumentID, ContentID, Locale, Major and Minor versions! Please select at least one record to keep in the system that meets the criteria.
  at com.inquira.infomanager.preupgrade.duplicates.delete.RemoveDuplicateContentTexts.deleteAction(RemoveDuplicateContentTexts.java:148)
  at com.inquira.infomanager.preupgrade.duplicates.delete.RemoveDuplicateContentTexts.performDeleteAction(RemoveDuplicateContentTexts.java:90)
  at com.inquira.infomanager.upgrade.Upgrader.main(Upgrader.java:362)
[29 Apr 2015 12:14:03,726] - [ERROR]: Failed to removed duplicate content texts indicated in /tmp/fld/DuplicateCTRowReport_1234567891234_3.csv

Cause

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