Approval Logs Get Deleted When Canceling A Requisition In Pending Approval Status

(Doc ID 1558391.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms


Problem
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Approval Logs get Deleted when Canceling a Requisition in Pending Approval Status.



STEPS
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The issue can be reproduced at will with the following steps:

1.Start with a Requisition in Pending Approval Status.
2.Confirm there is at least 1 Route in COMPLETE Status in the Approval Routing View and that the Requisition has a recorded Approval showing in the Approval Log.
3.Now change the Requisition Status to Canceled from Pending Approval.
4.Then go look at the Approval Log – it’s empty.


Cause

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