Undefined Payment Type In Customer Center - Payment Tab (Doc ID 1559165.1)

Last updated on JUNE 17, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

In Customer Center Payment Tab, there is an Option called "Undefined" Payment Method, this translates to 0 in DB (PIN_PAY_TYPE_UNDEFINED = 0). We do not want to use this option, and would like to disable the option. Please let us know how to remove the option from Dropdown.

In the meantime, we have customized PCM_OP_CUST_POL_VALID_BILLINFO to error out on 'Undefined' Payment type selection. But the error message we want "Payment Method cannot be Undefined" is not displayed in Customer Center, we only get an generic error message  "Unable to update payment setup information".


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms