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[Diagnostic Logs And Data Gathering] Oracle Endeca Information Discovery > Studio (Doc ID 1559935.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Endeca Information Discovery Studio - Version 2.1.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to provide information on useful diagnostic logs and data to collect for the Studio component that is included in the following Endeca product:

Oracle Endeca Information Discovery Studio

Having these logs and data available upfront when filing SRs in My Oracle Support (MOS) will help reduce the troubleshooting/resolution time of SRs.

While collecting these log and configuration files, don't be shy to open them up. They may contain additional information that will allow you to resolve the issue yourself !

Details

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In this Document
Purpose
Details
 Studio Log
 Studio Metrics Log
 Application Server Logs
 
Studio Version/Build/Patch Level Information
 Exporting Communities/Applications
 Debugging Runtime Query Issues
 How to Obtain Previous Versions of Studio Software
References

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