CTM throws "SessionTimeOutException" error when trying to open the UI (Doc ID 1560112.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications IP Service Activator - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

The customer was seeing an issue when trying to use the CTM module in the IPSA UI, the error message "SessionTimeOutException" was seen.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms