ISS 1u4 Unresponsive (Doc ID 1560260.1)

Last updated on JUNE 13, 2013

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

Indexing and Search Service 1u4-16.9301(1.0.4.16.0) (built 20130320)

Experienced a server hang for 15 minutes before having to restart the JMQConsumer.

The indexSvc logs are stuck on repeat for the same error "ff doc not flushed":

Changes

Increased event limit in jiss.conf from default of 5000 to:

iss.jmqconsumer.queuecheck.drop.all.limit = 500000
iss.jmqconsumer.queuecheck.drop.triggercount = 500000

Cause

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