Two timeout events for one work order (Doc ID 1560711.1)

Last updated on OCTOBER 30, 2015

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

Goal

Upon configuring ORDER_TIMEOUT parameter in ASAP.cfg, once a work order times out, two timeout events are getting generated for one order. We need only one event from ASAP.

How can we get that?
 

Solution

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