Change Password in Collection Center Not Functioning
(Doc ID 1561059.1)
Last updated on MARCH 22, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.4.0.1.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
Installed Collection Center from "16687429-7.4PS17-CollectionsCtr_official.zip" on Windows 7 PC, Change Password function is not working correctly.
Steps to reproduce.
1. Logged into Collection Center
2. Go to File/Change Password,
- Enter the existing password and a bad new one
- Enter the existing password and a valid new one
- Enter only 2 or 3 characters
There is no any message returned, and there is no no CM log or Collection Center javaCC.log at all for tracing.
Expected Result:
Appropriate messages need to be displayed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |