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Change Password in Collection Center Not Functioning (Doc ID 1561059.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Installed Collection Center from "16687429-7.4PS17-CollectionsCtr_official.zip" on Windows 7 PC, Change Password function is not working correctly.

Steps to reproduce.

1. Logged into Collection Center
2. Go to File/Change Password,
    - Enter the existing password and a bad new one
    - Enter the existing password and a valid new one
    - Enter only 2 or 3 characters

There is no any message returned, and there is no no CM log or Collection Center javaCC.log at all for tracing.

Expected Result:
Appropriate messages need to be displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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