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Customers Not Getting Synced To Rating Pipeline When This Runs Along The Re-rating Pipeline (Doc ID 1561486.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


FAQ about the issue of  not getting synced with the rating Pipeline, if both rating and re-rating Pipelines are running simultaneously.

The scenario has been re-tested by stopping the re-rating Pipelines, and then the sync works fine.

Questions and Answers

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In this Document
Questions and Answers
 When both rating & re-rating Pipelines are up, why is it that prepaid account events are picked up from the sync queue by rating Pipeline whereas postpaid account events are picked up by re-rating Pipeline? Is there any configuration for this ?
 In production system, do we have to always keep re-rating Pipeline down & start only when required ? Can both work together ?
 If we run both rating and re-rating pipelines together, then will this be resolved by using a separate queue for rating and re-rating ?

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