Changes do not AutoPromote Even After All The Exit Criteria Are Met due to Locked Affected Item (Doc ID 1561806.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.2.2.4 to 9.3.2.0 [Release 9.2.0.0 to 9.3]
Oracle Agile PLM Framework - Version 9.2.2.4 to 9.3.2.0 [Release 9.2.0.0 to 9.3]
Information in this document applies to any platform.

Symptoms

Autopromote fails on some changes despite all criteria met and all approvals complete.
There is no record in History tab showing AutoPromote failure.

Steps to Reproduce

  1. Login to Java Client as admin user, and set AutoPromote = Yes on the CCB status of the workflow
  2. Log in to Web Client as admin.
  3. Create a Change, C00001, with an AI PART01 with Rev 01. Make redlines on the BOM tab by adding a new BOM.
  4. Create a Change, C00002, with an AI PART01 with Rev 02.
  5. Workflow has user admin configured as approver at CCB status.
  6. Promote both Changes to CCB.
  7. Approve both Changes at the same time via SDK.
  8. Check the Change status and the History table. The Change is still on CCB status, and History do not show AutoPromote Failure.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms