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Granted Balance Removed By Pin_rerate (Doc ID 1562149.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.0]
HP-UX Itanium (32-bit)


On : version, Rerating/Rebilling

After re-rating the Non-Currency resource granted correctly for future date is made '0'

After re-rating the Non-Currency resource granted correctly for future date should not be made '0'

The issue can be reproduced at will with the following steps:

1. pin_virtual_time = 1.7.2012
  Create standard CBS with offers granting free minutes bucket.
  Account BDOM = 22
2. pin_virtual_time = 22.8.2012
  run open billing for account
3. pin_virtual_time = 24.8.2012
  run closing billing for account
4. pin_virtual_time = 22.9.2012
  run open billing for account
5. pin_virtual_time = 24.9.2012
  run closing billing for account
6. pin_virtual_time = 18.10.2012
  Change account BDOM = 4
7. pin_virtual_time = 19.10.2012
  Terminate offers granting free minutes bucket with end_t set to 4.11. (actually next account BDOM)
  Create new offers not granting free minutes bucket
8. pin_virtual_time = 22.10.2012 06:00
  run open billing for account
  At this time balances for offers granting free minutes bucket are created from 22.10 - 4.11 which is correct since products are still active until 4.11.
9. pin_virtual_time = 22.10.2012 16:50
  run pin_rerate for test account with start_t 22.10.2012 00:00
  As a result granted balances for period 22.10 - 4.11 are removed.

NOTE: Customer have config_billing_delay set to 1. So between open billing (opening balances for new period) and closing billing (creating bill, calculate tax) there is one day delayed period.

The issue has the following business impact:
Due to this issue, users the free resource balance is being removed.


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