Can Not Install Customer Care SDK (Doc ID 1562330.1)

Last updated on OCTOBER 23, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
***Checked for relevance on 23-October-2015***

Goal

The user is not able to install the Customer Care SDK client tool because Java Develoment Kit 1.6 is not installed; however, the user still got the same issue after downloading JDK 1.6.
 

Solution

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