7.5 PS4 Pin_ctl Fails With "invalid Service Entry In All Tag !!!" Error Message (Doc ID 1562682.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

After installation of 7.5 PS4, pin_ctl terminates unsuccessfully with "invalid service entry in all tag !!!" error message.
It is not possible to inquire the status of BRM services, nor is it possible to start or to stop them. Neither pin_ctl nor pin_ctl.conf were customized.

Here is an excerpt from pin_ctl.log, where it is visible that binfile, logdir, logfile and pidfile details were not read from pin_ctl.conf file:

pin_ctl: File Created
error: pin_ctl: invalid service entry in all tag !!!
error: Please correct "pin_ctl.conf" now.
debug: pin_ctl_log_dir = /svod4o/appsvr/product2/7.5/var/pin_ctl
debug: LIBPATH_64 not set
debug: LIBPATH_64 not set
debug: LIBPATH_64 not set
debug: LIBPATH_64 not set
debug: LIBPATH_64 not set
debug: Configuration entry is
debug: printing details of service
debug: Level = 1
debug: is_java = 0
debug: is_apps = 0
debug: binfile =
debug: bindir = /svod4o/appsvr/product2/7.5/sys/dm_oracle
debug: pinconf = /svod4o/appsvr/product2/7.5/sys/dm_oracle/pin.conf
debug: logdir =
debug: logfile =
debug: pidfile =
debug: is_pipeline = 0
debug: temp = 1 dm_oracle

 

The same problem exists for all other services.

Cause

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