CC&B Installation Errors "java.lang.NoClassDefFoundError: Files" (Doc ID 1562912.1)

Last updated on OCTOBER 07, 2015

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0 and later
Generic Windows

Goal

After following the installation documentation and running the CCBV.2.4.0 we have an error in the log:

COBDIR=C:\Program Files (x86)\Micro Focus\Net Express 5.1\Base

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms