When A User Accepts A Calendar Invitation w/ Convergence, The Sender/Organizer Does Not See The Response In Outlook Connector

(Doc ID 1563345.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Products involved:

Outlook Connector (OC) 8.0 w/Outlook 2010
Convergence 2-4.01

When a user accepts a calendar invitation with Convergence, the sender / organizer does not see the response in the Outlook Tracking view.

The issue can be reproduced with the following steps:

1.  The organizer (user.test2) sends a meeting request with Outlook Connector.  The recipient (user.test) accepts it with Convergence.



 
   a)
  The organizer receives an email which says that the recipient accepted the meeting request.


 

   b)
  But the organizer does not see the recipient response in Outlook Tracking (Response = none).




2.
  The organizer (user.test2) sends a meeting request with Outlook Connector (2010).  The recipient accepts it with Outlook Connector.

 
   a)
  The organizer receives an email to tell that the recipient accepted the meeting.

 
   b)  When the organizer looks at the Outlook Tracking view, he can see the recipient response (Accepted).

Cause

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