iLearning 6.0: Blank Login Screen After Fresh Installation

(Doc ID 1563659.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iLearning - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.0 version, Installation

After a fresh install, a blank page appears when accessing the iLearning login page.
The log file default_group~OIL~default_group~1.log shows the following error:

ERROR
-----------------------
...
13/06/18 13:06:40 java.lang.NullPointerException
13/06/18 13:06:40 at oracle.ila.common.view.SimpleIlaAppModuleHelper.getNestedApplicationModule(SimpleIlaAppModuleHelper.java:139)
13/06/18 13:06:40 at oracle.ila.common.nls.StringLoaderTimerTask.run(StringLoaderTimerTask.java:42)
13/06/18 13:06:40 at java.util.TimerThread.mainLoop(Timer.java:512)
..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install iLearning 6.0 as per install guide
2. Access the iLearning login URL: http://w12798nax.nwd.omaccess.net

Cause

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