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Oracle Retail Central Office Product Overview (Doc ID 1564458.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Retail Central Office - Version 13 and later
Information in this document applies to any platform.


Oracle Retail Central Office is a scalable, all-in-one application that enables retailers to effectively oversee operations and better manage stores to ensure excellent customer service. Based on industry standards, this flexible solution provides the ability to manage customer information, facilitate data movement and access real-time information across channels.
Manage Stores Effectively and Improve Customer Service
Oracle Retail Central Office provides retailers with the timely, complete, and accurate information needed to effectively manage their stores and ensure superior customer service. Based on industry standards, Oracle Retail Central Office is an all-in-one application that lets retailers centrally manage customer information and provide real-time access to that information from any store. It facilitates data movement and provides access to real-time information across channels. It also gives the ability to manage cross-channel transactions and the electronic journal, including access to electronic customer signatures for audit and loss-prevention activities. Oracle Retail Central Office includes parameter management, so the business can more easily and consistently implement store policies. And its sophisticated data management capabilities leverage built-in workflow technologies.


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