BRM7.5 PS4 Third Party Installation Fails

(Doc ID 1564656.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

There is a file "7.5PS4_ThirdParty_Upgrade_linux_32_opt.bin" in the 7.5 PS4 package, and we are trying to upgrade the Third Party software by installing this file on BRM 7.5 PS3 system.

However, the installation ends up creating a file "/home/pin/brm75/ThirdParty/jre/1.6.0/lib/i386/client/libjvm.so" with size zero, which breaks the 3rd party java. Processes using this java do not come up fine, for example, eai_js.

How to address this issue ?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms