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The Pipeline Stops And Generate A Core File (Doc ID 1564900.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

After migrated to the 7.4 PS16, the Pipeline stopped suddenly and a core file was generated.

The Pipeline process log displays the error:

ERR_DEQUEUE_EVENT | Dequeue event exception ('[SERVERERROR] ORA-25228: timeout or end-of-fetch during message dequeue from PROBRM01.IFW_SYNC_QUEUE.

 
The core stack trace:

0: c00000000054bc70 : _waitpid_sys() + 0x30 (/usr/lib/hpux64/libc.so.1)
1: c000000000562b80 : _waitpid() + 0xe0 (/usr/lib/hpux64/libc.so.1)
2: c0000000005b54f0 : _system_sys() + 0x1b0 (/usr/lib/hpux64/libc.so.1)
3: c000000000562200 : system() + 0xc0 (/usr/lib/hpux64/libc.so.1)
4: c000000018961f40 : printExceptionReport() at unix_exception.c:117
5: c000000018962600 : printStackTrace() at unix_exception.c:149
6: c000000018356c60 : OMF::DiagnosticDataHandler::getDiagnosticData(BAS::String const&,BAS::String const&,bool,int)() at DiagnosticDataHandler.cpp:592
7: c000000018352850 : OMF::DiagnosticDataHandler::handle_signal(int,__siginfo*,__ucontext*)() at DiagnosticDataHandler.cpp:746
8: c00000001834c000 : OMF::SignalHandler::handle_signal(int,__siginfo*,__ucontext*)() at SignalHandler.cpp:254
9: c000000017c0c8d0 : ace_sig_handler_dispatch() at Signal.cpp:429
9: c00000000006e9b0 : [ sendsig ]
11: c000000021164180 : DAT::Account::Service::dbUpdate(DAT::Account::Connection,int,DAT::Account::LockedPtrHashMap<BAS::HashString,DAT::Account::Login,BAS::HashString::Hash,std::equal_to<BAS::HashString> > const&,BAS::ProcTime*)() at Service.cpp:694
12: c000000020f24b60 : DAT::Account::BatchPlugIn::search(DAT::Account::CustomerSearchData&,DAT::Account::CustomerSearchArgs const&,BAS::Status&,BAS::ProcTime*)() at BatchAccountPlugIn.cpp:1469
13: c000000023554b40 : FCT::Account::PlugIn::processEdrContainer(RWTPtrOrderedVector<EDR::Container,std::allocator<EDR::Container*> >&)() at AccountPlugIn.cpp:764
14: c00000001b920670 : PPL::FunctionController::processEdrContainer(RWTPtrOrderedVector<EDR::Container,std::allocator<EDR::Container*> >*)() at /ade/builder_74016cf.ppl.121202.2210.hpia/rw_rls_unix_vob/rw_rls_unix/ed9.1/hpia64_aCC_64/rw/sync/RWTGuardBase.h:96
15: c00000001ba1daf0 : PPL::ThreadBase::pushEdr(RWTPtrOrderedVector<EDR::Container,std::allocator<EDR::Container*> >*)() at ThreadBase.cpp:403
16: c00000001b91f9f0 : PPL::FunctionController::execute()() + 0x2b0 (/app/portal/probrm01/7.4/ifw/lib/libPLG64.so)
17: c00000001ba1e610 : RWTFunctor0MImp<PPL::ThreadBase,void>::run() const() at /ade/builder_74016cf.ppl.121202.2210.hpia/rw_rls_unix_vob/rw_rls_unix/ed9.1/hpia64_aCC_64/rw/functor/RWTFunctor0MImp.cc:46
18: c00000001aae1a10 : RWThreadFunctionImp::run()() at ./../../../rw/functor/RWFunctor0.h:163
19: c00000001aab6c90 : RWRunnableImp::exec()() at /home/kmaanni/HPUX/RogueWave/SourcePro/Ed9/source/thread/RWRunnableImp.cpp:263
20: c00000001aab67a0 : RWThreadImp_entry() at ./../../../rw/thread/RWRunnable.h:316
21: c00000000013fb20 : __pthread_bound_body() + 0x190 (/usr/lib/hpux64/libpthread.so.1)

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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