My Oracle Support Banner

Unable To Process a Price Event Due to Data Being Locked By Another Price Event (Doc ID 1565015.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Price Management - Version 13.2.5 and later
Information in this document applies to any platform.

Symptoms

When trying to approve a new simple promotion in Retail Price Management (RPM), the promotion turns to 'Worksheet' status and fails with the following error:

 
Steps to Reproduce:

1. Create new simple promo component.
2. Choose an item and apply to two locations.
3. Choose Change Type = Percent Off, fill Change Percent, set Apply To = Regular Only.
4. Try to approve the promotion.  Observe the alert with locking problem reported.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.