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Unable To Process a Price Event Due to Data Being Locked By Another Price Event (Doc ID 1565015.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Retail Price Management - Version 13.2.5 and later
Information in this document applies to any platform.

Symptoms

When trying to approve a new simple promotion in Retail Price Management (RPM), the promotion turns to 'Worksheet' status and fails with the following error:

 
Steps to Reproduce:

1. Create new simple promo component.
2. Choose an item and apply to two locations.
3. Choose Change Type = Percent Off, fill Change Percent, set Apply To = Regular Only.
4. Try to approve the promotion.  Observe the alert with locking problem reported.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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