Unable To Process a Price Event Due to Data Being Locked By Another Price Event

(Doc ID 1565015.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Retail Price Management - Version 13.2.5 and later
Information in this document applies to any platform.


When trying to approve a new simple promotion in Retail Price Management (RPM), the promotion turns to 'Worksheet' status and fails with the following error:

Steps to Reproduce:

1. Create new simple promo component.
2. Choose an item and apply to two locations.
3. Choose Change Type = Percent Off, fill Change Percent, set Apply To = Regular Only.
4. Try to approve the promotion.  Observe the alert with locking problem reported.


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