Unable To Process a Price Event Due to Data Being Locked By Another Price Event
(Doc ID 1565015.1)
Last updated on MAY 10, 2021
Applies to:
Oracle Retail Price Management - Version 13.2.5 and laterInformation in this document applies to any platform.
Symptoms
When trying to approve a new simple promotion in Retail Price Management (RPM), the promotion turns to 'Worksheet' status and fails with the following error:
Steps to Reproduce:
1. Create new simple promo component.
2. Choose an item and apply to two locations.
3. Choose Change Type = Percent Off, fill Change Percent, set Apply To = Regular Only.
4. Try to approve the promotion. Observe the alert with locking problem reported.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |