CIS 4.5/4.6 - "The Signature or Decryption was Invalid" Error (Doc ID 1565481.1)

Last updated on JULY 24, 2014

Applies to:

Oracle Health Sciences CIS - Version 4.5.1.2 and later
Information in this document applies to any platform.

Symptoms

  
When trying to register an Adapter in CIS an error similar to the following appears on the Event log.

Call to web method "CreateSimpleAdapter" failed for adapter "http://<servername>/InFormAdapter/CentralAdmin/InFormCAI.asmx".Exception: CentralAdmin.Framework.Common.Resource.CAException
Message: Call to web method "GetAdapterInfo" failed for adapter "http://<servername>/InFormAdapter/CentralAdmin/InFormCAI.asmx".
Source: mscorlib
 
Server stack trace:
   at CentralAdmin.Framework.Adapter.ComplexAdapter.LoadFromWS() in E:\CentralAdminNext\AppServer\Framework\Adapter\ComplexAdapter.cs:line 460
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
 
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at CentralAdmin.Framework.Adapter.ComplexAdapter.LoadFromWS()
   at CentralAdmin.Framework.Adapter.SimpleAdapter..ctor(String url) in E:\CentralAdminNext\AppServer\Framework\Adapter\SimpleAdapter.cs:line 51
 
Nested Exception
 
Exception: System.InvalidOperationException
Message: The value can not be accessed because there was an exception during message processing.
Source: System.Web.Services
   at System.Web.Services.Protocols.SoapMessage.EnsureNoException()
   at System.Web.Services.Protocols.SoapMessage.GetReturnValue()
   at CentralAdmin.Framework.General.XmlValidatingExtension.ProcessMessage(SoapMessage message) in E:\CentralAdminNext\AppServer\Framework\General\XmlValidatingExtension.cs:line 51
   at System.Web.Services.Protocols.SoapMessage.RunExtensions(SoapExtension[] extensions, Boolean throwOnException)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at CentralAdmin.Framework.AdapterWS.GenericAdapterWse.GetAdapterInfo(XmlElement requestElement) in E:\CentralAdminNext\AppServer\Framework\Web References\AdapterWS\Reference.cs:line 293
   at CentralAdmin.Framework.Adapter.AdapterWseWebMethodHandler.CallGetAdapterInfo(XmlElement request, GenericAdapterWse proxy) in E:\CentralAdminNext\AppServer\Framework\Adapter\AdapterWseWebMethodHandler.cs:line 114
   at CentralAdmin.Framework.Adapter.AdapterWseWebMethodHandler.CallWebMethod(WebMethod webMethod, XmlElement request, GenericAdapterWse proxy, IPlatformPrincipal temporaryPrincipal) in E:\CentralAdminNext\AppServer\Framework\Adapter\AdapterWseWebMethodHandler.cs:line 101
   at CentralAdmin.Framework.Adapter.ComplexAdapter.LoadFromWS() in E:\CentralAdminNext\AppServer\Framework\Adapter\ComplexAdapter.cs:line 447
 
Nested Exception
 
Exception: System.Web.Services.Protocols.SoapHeaderException
Message: The signature or decryption was invalid
 
 

Cause

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