Socket Closes Mid-way Through Servebase Credit Transactions Thus Declining Tender Authorizations In ORPOS (Doc ID 1565567.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point Of Service (ORPOS), credit/debit cards processed with Servebase are incorrectly declined.

Prerequisites:

ORPOS integrated with Servebase payment authorization service

Steps to Reproduce:

1. Complete transaction tendered with credit card.
2. During tender authorization following error is observed in the log:

 

Cause

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