Socket Closes Mid-way Through Servebase Credit Transactions Thus Declining Tender Authorizations In ORPOS

(Doc ID 1565567.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.


In Oracle Retail Point Of Service (ORPOS), credit/debit cards processed with Servebase are incorrectly declined.


ORPOS integrated with Servebase payment authorization service

Steps to Reproduce:

1. Complete transaction tendered with credit card.
2. During tender authorization following error is observed in the log:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms