POS Client Log Shows 'DataCommand does not contain key ReadStoreStatuses' Error when Database is Offline (Doc ID 1565680.1)

Last updated on SEPTEMBER 07, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.0.1 to 13.2 [Release 13.0 to 13.2]
Information in this document applies to any platform.

Symptoms

On Point of Service(POS) register, when the database is offline , log shows "DataCommand does not contain key ReadStoreStatuses" message.

Steps to reproduce:

1. On the Main Menu, press "F3 POS" and log in.
2. Ring an item.
3. Press "F6 Tender".
4. Stop the server.
5. Let the client time out and return to the Main Menu.
6. Once timed out, press "F3 POS".
7. POS Client logs contain the below exception.

 

Cause

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