Nota Fiscal Is Set to Status "Post Sefaz Approve Error" During Approval; Log File Shows Warning "The Message is Null"

(Doc ID 1566017.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Fiscal Management - Version 13.2.5 and later
Information in this document applies to any platform.
Checked for the relevance of the document as on 8th Dec,2014.

Symptoms

When Nota Fiscal (NF) approval is sent from Synchro, the process fails randomly, setting NF to status 'F' ("Post Sefaz Approve Error") with error message in log "The message is null”.

Steps to Reproduce:
  1. Create a transfer and ship the transfer for a location on NFE.
  2. Run NFE  publish and consumption to receive the NFE approval from Synchro.
  3. The process fails when the NFE approval is received multiple times from Synchro for the same document ID.  NF is set in status 'F' ("Post Sefaz Approve Error") with error message in log "The message is null”.

Cause

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