Existing Discount Is Not Getting Applied After Purchasing A New Discount (Doc ID 1566519.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.5.0.0.0 [Release 7.2.1 to 7.5.0]
Information in this document applies to any platform.

Symptoms

Issue:
======
When a discount(Discont-2) is purchased in the middle of a billing cycle,
the already existing discount(Discount-1) is not applied after the Discount-2 is purchased.

Production Example:
===================
Billing Period - Feb 8th to Mar 8th

On Feb 17th Discount-2 offer has been purchased which gives 0% discount on Charge.
When Billing is executed on 8th of March Subscriber has two monthly cycle forward discounts Discount-1 and Discount-2.

BRM Behavior:
During billing BRM is splitting Discount-1 discount into two buckets
Feb 8th to Feb 17th
Feb 17th to Mar 8th

For Feb 17th to Mar 8th cycle, Discount-1 is treated as new purchase by BRM(This is the functionality which is working differently).
Due to this Discount-1 is not applied from Feb 17th to Mar 8th.


Discount Configuration:
-------------------------------------
Priority of Discount-2 discount is higher than Discount-1

Discount/Charge Step Configuration of Discount-1:
Prorate Purchase – No Discount
Prorate Cancel – Prorate Discount

Discount/Charge Step Configuration of Discount-2:
Prorate Purchase - Prorate Discount
Prorate Cancel - Prorate Discount





Cause

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