Error: "No Plug-in available to display this content" When Loading An Applet For P6 Using Google Chrome 26.x (Doc ID 1566656.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.0 to 8.3 [Release 8.0 to 8.3]
Information in this document applies to any platform.
This configuration has been tested on Chrome 13 , Chrome 24.x.x.x and Chrome 26.x.x.x

Symptoms

When attempting to load an applet (such as the EPS/Project Page) using Google Chrome, the following error occurs:

ERROR
-----------------------
No Plug-in available to display this content


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. open google chrome
2. login in P6 web
3. click on Projects
4. error appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Display projects on Google Chrome.

Cause

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