My Oracle Support Banner

RPM Performance Issue When Opening Promotion Components Screen (Doc ID 1567292.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Retail Price Management - Version 13.2 to 13.2.6 [Release 13.2]
Information in this document applies to any platform.
Checked for relevance on 15-March-2017

Symptoms

In Oracle Retail Price Management (RPM) 13.2.5, we are experiencing a performance issue when attempting to open the Promotion Components screen.  This time grows exponentially when the components contain more details.  In our testing, a component with 5000 details takes about 20 minutes to load fully.


Steps to Recreate:
  1. Generate 42 million records in RPM_CON_CHECK_ERR table.
  2. Create a promotion with component that has 5000 details, some of which have conflicts.
  3. Try to edit the component.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.