RPM Performance Issue When Opening Promotion Components Screen

(Doc ID 1567292.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Retail Price Management - Version 13.2 to 13.2.6 [Release 13.2]
Information in this document applies to any platform.
Checked for relevance on 15-March-2017

Symptoms

In Oracle Retail Price Management (RPM) 13.2.5, we are experiencing a performance issue when attempting to open the Promotion Components screen.  This time grows exponentially when the components contain more details.  In our testing, a component with 5000 details takes about 20 minutes to load fully.


Steps to Recreate:
  1. Generate 42 million records in RPM_CON_CHECK_ERR table.
  2. Create a promotion with component that has 5000 details, some of which have conflicts.
  3. Try to edit the component.



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms