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Proration Is Not Working Correctly During Plan Transition (Doc ID 1567529.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.0]
Information in this document applies to any platform.


It is observed that below scenario is not working with a combination of proration setting :-
  For Purchase - Prorate based on usage
  For cancellation - Charge for entire cycle


1> Create an account with above proration setting for one of the account level product.
2> Observe that resource is prorated as expected
3> Run billing at the end of cycle
4> Observe that resource is granted for next cycle. (suppose value configured as well as granted is X).
5> Perform plan transition.
6> Observe that resource granted after billing for current cycle is rolled back/forfeited (term could be different).

Expected behavior is such that, if configuration while cancellation is "charge for entire cycle", then cancellation should not change the balance of the resource.


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