Proration Is Not Working Correctly During Plan Transition
(Doc ID 1567529.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]Information in this document applies to any platform.
Goal
It is observed that below scenario is not working with a combination of proration setting :-
For Purchase - Prorate based on usage
For cancellation - Charge for entire cycle
Scenario:
1> Create an account with above proration setting for one of the account level product.
2> Observe that resource is prorated as expected
3> Run billing at the end of cycle
4> Observe that resource is granted for next cycle. (suppose value configured as well as granted is X).
5> Perform plan transition.
6> Observe that resource granted after billing for current cycle is rolled back/forfeited (term could be different).
Expected behavior is such that, if configuration while cancellation is "charge for entire cycle", then cancellation should not change the balance of the resource.
Solution
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In this Document
| Goal |
| Solution |
| References |