After Closing the Store from ORPOS Client, 'Store Ops' Tab is Resulting in 'Unexpected Exception' in ORBO (Doc ID 1568799.1)

Last updated on JANUARY 08, 2017

Applies to:

Oracle Retail Back Office - Version 12.0.9 and later
Information in this document applies to any platform.

Symptoms

After closing the Store from Oracle Retail Point of Service (ORPOS) client, while accessing the 'Store Ops' tab to open the same store from Oracle Retail Back Office (ORBO), the following error occurs:


Steps to Reproduce:
 

1. Close the store from ORPOS Client.
2. Log in to ORBO application.
3. Click on 'Store Ops' tab to open the Store.
4. It throws the above exception.

Changes

 

Cause

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