Billing Performance Affected By Slow SQL Query To Fetch Open Items Of Child Accounts
Last updated on SEPTEMBER 19, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.4.0]
Information in this document applies to any platform.
To address certain performance problems observed during billing, the following suggestions were applied in a billing scenario :
1) changed the "accounting type" from "balance forward" to "open item"
2) installed the Patch 14403681 to stop scanning for open items for Open item accounting.
The above solution is working fine with Child account billing, but for Parent accounts, billing performance is still heavily impacted by a query executing a look up over all children's open items.
The one below is the SQL statement and explain plan observed on DB, showing the scanning of all previous open items:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms