My Oracle Support Banner

Billing Performance Affected By Slow SQL Query To Fetch Open Items Of Child Accounts (Doc ID 1568916.1)

Last updated on MARCH 31, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

To address certain performance problems observed during billing, the following suggestions were applied in a billing scenario :

1) changed the "accounting type" from "balance forward" to "open item"
2) installed the <Patch 14403681> to stop scanning for open items for Open item accounting.

The above solution is working fine with Child account billing, but for Parent accounts, billing performance is still heavily impacted by a query executing a look up over all children's open items.

The one below is the SQL statement and explain plan observed on DB, showing the scanning of all previous open items:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.