'Internal Server' error in Adjustment - Approval process when attempting to 'Approve' an adjustment that is over threshold (Doc ID 1569379.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.

Goal

 The goal of this document is to explain what to do the the following Error Message is encountered:

'Internal Server' error in Adjustment - Approval process when attempting to 'Approve' an adjustment that is over threshold.

Solution

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