Unable To Enable Notifications In GRC 8.6.3 -NotificationService:528 Exception in isMailServerSettingsValid: Invalid Addresses (Doc ID 1569480.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Access Controls Governor - Version 8.6.3 and later
Information in this document applies to any platform.

Symptoms

On : Application Access Controls Governor (AACG) version 8.6.3.3036 version:

AACG is used to report segregation of duties(SOD) in the business applications. Unable to setup email notification under the notification tab in the manage application screen. The test fails with the error mentioned below:
  
ERROR
-----------------------

Notification Server Connection test failed.
  
Error in grc.log file:
------------------------
NotificationStartDate: 1367409600000 NotificationInterval: 1
2013-06-24 16:21:43,989 DEBUG [http-8000-2] NotificationService:465 Validation of Mail Server settings - HostName: exchange.a.local Port: 25
2013-06-24 16:21:54,021 ERROR [http-8000-2] NotificationService:528 Exception in isMailServerSettingsValid: Invalid Addresses
2013-06-24 16:21:54,022 ERROR [http-8000-2] GrcConfigValidationService:192 Mail Server Configuration: Notification server connection test failed.

  
  STEPS
  -----------------------
  The issue can be reproduced at will with the following steps:
  1. Login to Application.
  2. Navigate to Administration->Manage Application
  Configuration->Notification Tab.
  3. Fill out the details
  4. Click on Action->Save.
  
  BUSINESS IMPACT
  -----------------------
  The issue has the following business impact:
  Due to this issue, users cannot use Notification functionality.

Cause

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