Real-time Discount Not Working After Billing (Doc ID 1569484.1)

Last updated on MAY 04, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 4-May-2017.

Goal

The user has some accounts with real-time discount for free minutes. For the first cycle, the discount got applied correctly. After run billing for this account, the discount did not work and there was no error during the rating.  The discount worked only after restart the Pipeline.

Pricing Config:
A product of packet type with free minutes (configured in seconds) through the custom resource 2000002.
When an event is rated, the resource is positively impacted with the amount of minutes used (in seconds).
A real-time discount triggered while the resource is availability (note that the resource is set up with a negative value).

The scenario:
1- created an account
2- purchased package product, delay product, and real-time discount
3- rated one event - the real-time discount got applied correctly
4- advanced the PVT date and ran bill
5- rated again the same event for the new cycle - the real-time discount was not applied

Solution

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